Hey Reader, Yesterday, I boarded a flight to Cologne. As I stepped onto the plane, I saw the pilot in the cockpit, calmly going through a checklist before takeoff. I couldn’t help but think—what if something goes wrong mid-air? Well, that’s when pilots pull out their emergency procedures. They don’t panic. They don’t guess. They follow clear steps. It keeps them safe. It keeps everyone safe. And it’s exactly what high-performing teams do, too. The Lesson: When Things Break, Follow a Plan Even...