How a Single Note Changed My Life (and Can Transform Your Team)

Team members share a round of kudos cards
Hey Reader, Years ago, I received a simple handwritten note after a workshop. It read: "Those days totally changed my life, my point of view, my way of thinking. Those days were, frankly, the best days of my life." I was stunned. This wasn’t just appreciation—it was validation. That message showed me the impact of psychological safety in teams. It was also the moment I found my "why"—helping teams become places where people feel safe, valued, and empowered. What is Psychological Safety?...